What are all
of the payment methods Hobby-estore.com accepts?
- American Express
- No Purchase Orders, Fax or C.O.D. orders please. Please accept our apologies
but we do not accept international credit cards at this time.
Why must Hobby-estore.com verify my shipping address?
In order to guard against credit card fraud, if the billing and shipping address
are different, we must verify that the alternate shipping address is authorized.
Please contact your credit card issuing bank and list your ship to address
as an alternate address in their memo field. We will call them and verify the
address. Please make sure your credit card issuing bank's phone number is listed
in your account with Hobby-Estore.com!
May I pay by using Money Order/Cashier's Check?
You can place an order and pay by cashier check or money order by choosing "pre-paid
check" in the payment drop-down box, instead of a credit card, as method
of payment. You will receive detailed instructions. Basically, write the order
number on your check, print your confirmation and wrap the cashier check or
money order in it and send it to us.
Note: We do not accept personal check currently!
Is the Hobby-estore.com website secure? What types of security features
are utilized to safeguard my information?
When you are placing an order on the Internet, security is a number one priority.
All on-line transactions are sent through our secure server, and encrypted with
128-bit technology. Once the information is received through the Internet, trusted
authorized employees will process your payment, and make sure that your information
is handled with the highest level of security.
Does Hobby-estore.com sell or release my personal information?
Hobby-estore.com respects your privacy. We will not under any circumstances
sell or release your information to anyone. All of the information obtained
from our web site will be used for processing purposes only. The only e-mails
you will receive from Hobby-estore.com will be in regard to your order, RMA
status and other information you may have requested, such as Product Auto-Notify,
How can my credit card be declined?
A credit card can be declined due to invalid credit card number, expiration
date, daily limit, insufficient credit, or other reasons. Sometimes the card
number itself is input incorrectly. Check online to be sure the number has been
input correctly. Contact your credit card company for more information.